Macsamillion Of Oxford, Boot Store, Covered Markett, Shoes, Boots, Footwear, Mephisto, Loake, Church, Cheaney, Sebago, R M Williams, Sancho,Terms & Conditions

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Terms & Conditions

A contract between the customer & Macsamillion Ltd will only exist once an order has been Accepted, processed & dispatched (at which point Macsamillion will charge the buyers' credit card for the goods despatched plus postage where applicable)
This does not affect your statutory rights.

Every reasonable care has been taken to ensure that the descriptions and colour matching are accurate. However, the reproduction of colours is as accurate as photographic and publishing processes will allow.

Whilst many lines are held in stock at Macsamillion, we do also rely on the manufacturers stock & this can sometimes cause delays on delivery times. However, we will always keep customers informed of any such delays.

Availability & Prices of our goods are subject to change without notice.

The Terms above are governed by the laws of England & Wales & any disputes will be conducted only by the Courts of England & Wales.

Macsamillion of Oxford

Macsamillion of Oxford is a family business which was started in 1977 by James Maclachlan. Macsamillion Ltd Registered Company Number: 01323164. VAT Number: 196187225. Registered office: - Macsamillion of Oxford Head Office, The Limes, Oxford Road, Grove nr Wantage, Oxfordshire, OX12 7PE, ENGLAND.

Internet enquiries +44 (0)1235 770150

Website: Macsamillion.co.uk

Email:Mail@macsamillion.co.uk

Trading Address:

Macsamillion of Oxford, The Old Covered Market, Oxford, OX1 3DX. +44 (0)1865 249531

Macsamillion of Oxford Website & Head Office, The Limes, Oxford Road, Grove nr Wantage, Oxfordshire, OX1 7PE, ENGLAND. +44 (0)1235 770150

Payment

Ordering through the web site uses SECPay Limited which is secure.

SECPay meets and exceeds industry security standards. They are vetted yearly by the credit card schemes and meet PCI (Payment Card Industry Data Security Standard) standards and they are also accredited to the ISO 9001:2000 Quality Management standards.

Credit card
For payment we accept;
Visa, MasterCard, America Express, Maestro, Electron, Solo, Delta.
We carry out automated credit checks with the issuers on each transaction so it is important the billing address is accurate.
Macsamillion may contact you bank & the relevant authorities if we suspect any card details or transaction to be fraudulent. This may delay orders but is carried out in the interest of Macsamillion & the genuine card Holder.

Cheque (by post only)
Send to:Internet,Macsamillion of Oxford, The Old Covered Market, Oxford, OX1 3DX.Orders will not be dispatched until funds have cleared.

Bank transfer
we can accept bank transfers & may often request this on large orders, ask for account details & we will e-mail them to you.

Delivery times & Postage costs

Parcelforce: Express48

Guaranteed* 2 working day parcel delivery across UK zones 1 and 3. Zone 2 is normally 3 or 4 working days
Real time tracking and online electronic signatures upon delivery
Parcelforce Worldwide services cannot be used to send items addressed to Post Office® boxes in the UK, as a signature upon delivery is required for all our UK services

ParcelForce: Express24

Fast next day delivery by close of business
Guaranteed* next working day parcel delivery across UK zones 1 and 3. Zone 2 is normally 2 or 3 working days
Real time tracking and online electronic signatures upon delivery
Parcelforce Worldwide services cannot be used to send items addressed to Post Office® boxes in the UK, as a signature upon delivery is required for all our UK service

Zone 1 England, Wales and parts of Scotland, excluding Highlands and Islands.The zone is made up of all postcodes not mentioned in zones 2 and 3.

Zone The Highlands and Islands of Scotland - postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE.

Zone 3 Northern Ireland, Isle of Man and Isles of Scilly -postcodes BT, IM, TR21-25.

*On Orders place after 1pm, the following day will be classed as day 1, Unless it falls on a Saturday in which case Monday will be Day 1.

Delivery for EU is sent by AirSure and receives priority handling in the UK and abroad and is generally a day faster than standard airmail. We endeavour to deliver the goods you have offered to purchase within 7 working days from the receipt of your offer. If there are any delays, we will notify you of such delay as soon as possible.

Returns, Exchanges & Refunds

If for any reason you are not happy with the shoes, simply return them to us for and an exchange or full refund will be given less the outward postage.

Please enclose your details with the product. To make this process easier we have enclosed with the original order a returns form for you to complete that will aid us with your return.

With every pair of shoes sent out from Macsamillion a check list is also enclosed, showing the checks made on the shoes, and by whom, to ensure quality is always of the highest standard.

Customers are responsible for returning the shoes and paying the cost – we suggest using registered postage, and that customer’s retain proof of postage just in case the parcel should fail to be delivered.

If returning from outside the EU please write “Returning unsuitable goods to sender” on the customs form and parcel as we will not receive parcels that encure duty charges.

Please contact us within 7 working days to arrange return within 14 working days. The shoes must be returned in the same saleable condition, meeting with our dispatch check list. Shoes will not be accepted where there are signs of wear on the sole. (We suggest trying shoes on carpet only)

Please note that no leather shoes are guaranteed waterproof unless they carry a waterproof guarantee such as GORTEX etc.

All returns should be sent to:

RETURNS Department, Macsamillion, The Limes, Station Road, Grove, Oxfordshire, OX12 7PE.

Security

All of your transactions are protected by SECPay Limited.

MACSAMILLION may contact your bank & the relevant authorities if we suspect any card details or transaction to be fraudulent. This may delay orders but is carried out in the interest of MACSAMILLION & the genuine card Holder.

Your rights

You can ask us to update or remove your personal information by emailing Mail@macsamillion.co.uk or by writing to us at our customer services address.

However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations.

You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for £10 payable to Macsamillion Ltd to cover our administration costs:- Macsamillion of Oxford Head Office, The Limes, Oxford Road, Grove nr Wantage, Oxfordshire, OX12 7PE, ENGLAND.

Detailed information about your rights under Data Protection legislation can be found on the website of the United Kingdom Information Commissioner, the address of which is (as at the date of this policy) www.informationcommissioner.gov.uk. The telephone number of the Information Commissioner’s Office is 01625 545 700.

All content included on Macsamillion website, such as text, graphics & Photos are protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Macsamillion.co.uk and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Macsamillion.co.uk, and is protected by United Kingdom and international copyright laws.

In this Privacy Policy references to "we" and "us" are to Macsamillion Ltd, a company (registered number 01323164) and having our registered office at :- Macsamillion of Oxford Head Office, The Limes, Oxford Road, Grove nr Wantage, Oxfordshire, OX1 7PE, ENGLAND.

The privacy of our customers is important to us and we take care to safeguard it. This policy explains how we use your personal information.

Our privacy policy is regularly reviewed. If you have any queries concerning your personal information or any questions on our use of the information, please contact Mail@macsamillion.co.uk.

The information we collect via this website may include:
Any personal details you type in and submit, such as name, address, email address, etc.

Data which allows us to recognize you, your preferences and how you use this website. This saves you from re-entering information when you return to the site. This data is collected by cookies from your navigation around the site.

Your IP address (this is your computer’s individual identification number that is assigned to your computer when connected to the Internet) which is automatically logged by our web server. This may be used to anonymously note interest in our website and to identify orders that appear abnormal (i.e. multiple credit card numbers being used) in order to identify the source of fraudulent orders.

Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used to process your order and to provide after-sales service.

We would also like to email or post you details of various promotions, goods and services that we can offer you. If you wish to receive these, please tick the "Yes" box when entering your personal details. We have a firm commitment to protecting your privacy and security as our customer. We are obliged by the Distance Selling Directive, and the Data Protection legislation, and all current Trade and Legal presidents and policies to respect your wishes. You can at any time contact us at the address below and we will opt you out of any aspect of our marketing program.

Data Protection legislation states that we must ensure that personal data held by us is accurate and up-to-date. Please help us to fulfil this obligation by informing us of any changes in your personal details by contacting us at :- Macsamillion of Oxford Head Office, The Limes, Oxford Road, Grove nr Wantage, Oxfordshire, OX1 7PE, ENGLAND.

We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our e-mails for us. Rest assured that third parties will not be allowed to use your personal information for their own purposes.

We reserve the right to cooperate with law enforcement officials in the investigation of alleged unlawful activities of our customers or relating to our customers. We will have no legal liability for such disclosures.

Other websites

This privacy policy only covers this website. While we carefully select the Web sites to which we link, we are not responsible for the privacy practices or the content of these Web sites.